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Privacy Policy

Effective Date: 07/05/2018 to Present

At US Garage Door Heroes, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information when you visit our website or interact with our services.

1. Information We Collect

a. Information You Provide Directly

When you fill out a form, request a service, or contact us through the site, we may collect:

  • Full name
  • Email address
  • Phone number
  • Property address
  • Details related to your garage door service request

b. Automatically Collected Information

When you visit our website, we automatically collect certain data, including:

  • IP address
  • Browser type and version
  • Pages you visit
  • Time and date of your visit
  • Time spent on pages
  • Device type and operating system

We collect this data using cookies and similar tracking technologies to improve your browsing experience.

2. How We Use Your Information

We use your personal information to:

  • Respond to service inquiries and requests
  • Schedule appointments and deliver services
  • Send service updates or promotional messages (if you opt in)
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted third-party service providers who help us operate the business (e.g., scheduling tools, payment processors, web hosting)
  • Law enforcement or legal authorities when required by law
  • Contractors or technicians when necessary to perform a service at your location

All third parties are bound by confidentiality agreements and required to safeguard your information.

4. Cookies and Tracking

Our website uses cookies and other tracking technologies (like Google Analytics) to enhance user experience. You may choose to disable cookies through your browser settings, although this may affect site functionality.

5. Data Security

We take your privacy seriously. We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Request limitation or restriction of data use

To exercise any of these rights, please contact us at:
📧 contact@thegaragedoorheroes.com
📞  (480) 900-6657

7. Third-Party Links

Our site may contain links to external sites not controlled by US Garage Door Heroes. We are not responsible for the privacy practices of such websites. We recommend reading their privacy policies before sharing any information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Your continued use of the site signifies acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

US Garage Door Heroes
📧 contact@thegaragedoorheroes.com
📞  (480) 900-6657

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